Hearing Aid FAQs

1. Does my insurance cover my hearing aids? 

Hearing aid benefits vary greatly between insurance plans. We strongly recommend reaching out to your insurance company and asking them what type of device benefit is available to you. If you need additional assistance, our billing department is happy to help. 

2. What is the difference between buying hearing aids from an audiologist vs. a "hearing aid specialist"? 

One key difference between an audiologist and a “hearing aid specialist” is the minimum amount of education required. Audiologists must currently earn a professional degree (Au.D.) which typically involves 4 years of academic and clinical training in audiology, following a traditional 4-year bachelor’s degree. By contrast, very few educational requirements need to be met before a non-audiologist can sell hearing aids. In many states, the minimum requirement is a high school diploma, passing a license exam, and some form of brief apprenticeship with a licensed hearing aid specialist.

3. I've heard of places that sell hearing aids at a much lower cost that an audiologists office does. Why is this so?

Health care is going through a lot of changes right now, and audiology is exception!  One of these changes is the creation of a big-box stores like Costco offering discounted hearing devices (and hearing evaluations) to lessen the blow of cuts to hearing benefits. 

Unfortunately, this idea has created the perception that hearing aids are equivalent to over-the-counter eyeglasses that consumers can easily purchase. This inaccurate comparison has created a perception that no health care intervention is necessary in the dispensing of hearing aids for mild to moderate hearing loss.

While one-size-fits-all devices from places like Costco and High Health Innovations may work for some (you may know someone!), there have been instances where our patients have purchased amplification via this route with the belief that a good deal comes with  little-to-no set backs. The fact of the matter is, these products offer lower quality sound and often have much less customization options. 

4. I'm interested in hearing aids but am concerned about cost, do you offer payment plans?

We do! Our billing department is available to discuss cost and payment plans after your hearing aid evaluation. If hearing amplification is right for you, we want to make sure it lines up with your financial ability. 

5. How much is the total cost of hearing aids? What does that price include?

We have 3 tier costs for hearing devices depending.  The cost of hearing aids includes a 2-3 year repair and loss & damage warranty as well as a pre-determined amount of follow-up visits within that initial warranty. 

6. How long do hearing aids last?

Like any form of technology, hearing aids have an expiration date. It's difficult to lock down an average lifespan; but we'd estimate 5-10 years. Please keep in mind: your hearing can also change! When your hearing changes, a higher level and/or up-to-date technology is often required. Our audiologists will work with you to determine the best long-term solution for you. 


Have a question we didn't answer? Please feel free to contact us and we will be happy to walk you through the ins-and-outs of hearing evaluations!